New Hanover County Detention

County Jail Calls

3950 Juvenile Center Road
Castle Hayne, NC 28429
(910) 798-4161

New Hanover County Detention Center

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Cheap New Hanover County Detention Calls

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15 Minute Call Savings Comparison

In-State With Securus…………..$6.10
Out of State With Securus…..….$3.15
Using Securus & Pacific…….…$2.15

Save Up To $3.95 Per Call

New Hanover County Detention Center Information

The New Hanover County Detention Center is operated by the New Hanover County Sheriff under the authority of the State of North Carolina. New Hanover County Detention houses up to 569 male and female inmates,including state inmates of all custody levels who are probation violators, awaiting trial, sentencing, or transfer to the North Carolina Department of Corrections or the Federal Bureau of Prisons system.

New Hanover County Detention is located in Caste Hayne, NC, a town with a population of 1300 in NewHanover County. Castle Hayne is located approximately 10 miles north of Wilmington, NC, and 110 miles east of Florence NC, off of U.S. Highway 40.

Jurisdictional Control

New Hanover County Sheriff, 3950 Juvenile Center Road, Castle Hayne, NC 28429, (910) 798-4200

Judicial Authorities

New Hanover County Court, 316 Princess Street, Wilmington, NC 28401, (910) 772-6600

New Hanover County Detention Center Phone Calls

Securus owns and operates the phones at New Hanover County Detention Center. The cost of a 15 minute North Carolina  in-state long distance inmate call using Securus is $6.10 with out-of-state calls costing $3.15, and local jail phone calls costing $1.40. For as low as a 75 Cent Pacific Telephone calling routing fee, and an additional $1.40 Securus connection fee, Pacific Telephone brings the cost of a 15 minute In-State long distance call from the New Hanover County Detention Center down to $2.15 creating a savings $3.95 per 15 minute call.

For information on our call routing services go to

Call Pacific Telephone at 888.966.8655 and start saving on your inmate calls today!

New Hanover County Detention Center Visiting

New Hanover County Detention Center  inmates are authorized to have both video and in-person visitation which must be scheduled in advance, according to the posted schedule. Information regarding visitation can be found at It is recommended to call New Hanover County Detention  at (910) 798-4161 to confirm the visiting schedule before departing for your visit.

FCC County Jail Call Ruling

Pacific Telephone Company is not affiliated with Securus or the New Hanover County Detention , but is able to legally, per a 2013 FCC ruling pursuant to FCC Docket Number DA 13-1990, provide call routing services that can cut the cost of inmates calls from New Hanover County Detention Center, as well as calls from any county jails and prison throughout the United States.

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