Ontario County Jail

County Jail Calls

Ontario County Jail
3045 County Complex Dr,
Canandaigua, NY 14424

Ontario County Jail

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15 Minute Call Savings Comparison

In-State With Securus……….$7.50
Out of State With Securus…$3.15
Using Securus & Pacific..…$3.90

Save Up To $3.60 Per Call

Ontario County Jail Information

The Ontario County Jail is operated and staffed by the corrections division of the Ontario County Sheriff’s Department under the direction of the Ontario County Sheriff pursuant to the laws of the State of New York. The Ontario Jail houses male and female inmates awaiting trial, New York State Department of Corrections inmates and parole violators, and county inmates awaiting trial, sentencing, or designation to the NY DOC or a U.S. Federal Bureau of Prisons correctional facility.

Ontario County Jail is located at 3045 County Complex Dr. in Canandaigua, New York, a city of approximately 11,000 people and is the county seat of Ontario County. Canandaigua is 24 miles southeast of Rochester and 58 miles west of Syracuse, New York off of US Interstate 20.

Court & Judicial Authorities
7th New York Judicial Circuit
Ontario County Courthouse
27 North Main Street
Canandaigua, NY 14424

Ontario County Jail Phone Calls

Securus operates the inmate telephones at Ontario County Jail under a contract with the Ontario County Sheriff. The cost of a 15 minute in-state New York call using the Securus calling network is $7.50. Inmates making out-of-state calls are charged $3.15. Pacific Telephone calling routing service can lower the cost of an inmate call from the Ontario Jail to $3.90, creating a savings $3.60 for in-state-calls.

For information on our call routing services, please go to

Ontario County Jail Visiting

Inmates detained at the Ontario Jail are allowed pre-approved visitors. Information regarding jail visitation policies can be obtained by calling the Jail at (585-396-1800) or visting the Ontario Jail website  to confirm the visiting schedule prior to departing for your visit.

FCC County Jail Call Ruling

Pacific Telephone Company is not affiliated with the Ontario County Jail or Securus Technologies but is able to legally pursuant to a 2013 FCC ruling FCC Docket Number DA 13-1990 provide call routing services that can cut the cost of inmates calls from several county jails and prisons throughout the United States.

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